Solution

Tenant & Guest Satisfaction

Simple IoT signalling devices for tenant, resident and guest satisfaction, service sentiment and low-friction feedback.

Pulse signallingSatisfactionService sentimentFeedback
Why it matters

Useful monitoring starts with the operational problem.

Pulse is for people signals, not surveillance. It gives tenants, residents or guests a simple way to indicate satisfaction, concern or service sentiment without a long form or app login.

Used properly, it can show whether repairs, visits, rooms, stays or services are landing well. It is available now and sits separately from unreleased safeguarding-first rapid-deployment concepts.

  • Useful across housing and supported accommodation
  • Strong fit for hotels and short-stay operators
  • Relevant to HMOs and landlords after visits or repairs
  • Can support static caravan owner or guest feedback
Tenant & Guest Satisfaction in a realistic property environment
Approach: pilot the smallest useful setup, prove the insight, then repeat.
What we monitor

Signals that help people act earlier.

Each deployment is configured around the property type, risk level, privacy position and response model.

Satisfaction signals

Capture simple feedback at the point of experience.

Repair feedback

Ask whether a visit or repair resolved the issue.

Guest sentiment

Give short-stay and hotel guests a low-friction signal option.

Resident experience

Track simple service sentiment over time.

Trend reporting

See recurring dissatisfaction by property, room, team or service.

Response workflows

Escalate patterns that need human review.

How it becomes useful

From reading to response.

Hivecheck turns device readings, connectivity state, Pulse feedback and response activity into dashboards, alerts and evidence packs. The goal is not more noise. The goal is fewer missed signals and cleaner records.

SignalReading, feedback or network event.
ContextProperty, room, unit, site or portfolio.
ActionAlert, inspection, repair or review.
EvidenceReport, timeline and response history.
Pilot first

Prove value on one property, site or recurring issue.

Start with damp, leaks, connectivity, guest feedback, tenant satisfaction, compliance evidence or remote property monitoring.

Book a pilot